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SOLUS: Identity Theft Protection
Prevention Tips 
In order to minimize your risk of becoming a victim of identity theft, every reasonable attempt should be made to safeguard your personal information.  Your personal information is placed at risk in a variety of places and situations.  To learn more about safeguarding your personal information, please select a topic(s) from the following list:

Bank Statement

Credit Report




Financial Accounts

Phone Offers




Social Security Number


Credit Cards




In addition to the list above, there are two other areas regarding identity theft prevention that require your attention. 
  • The first area deals with using a shredder when discarding personal documentation: Shredding Tips  
  • The second area deals with utilizing free services to remove yourself from mass marketing lists: Free Preventative Services

In today’s world - identity theft can happen in your own home, on the job, across town, in a different state or on a different continent - anytime, anywhere.  Your personal identity is at risk 24/7 – 365 days a year.

Your Bank Statement                                                                            Top               
  • Review your bank and credit card statements monthly for signs of suspicious activity.  Immediately contact the company if an item looks suspicious.
  • If your statement is late by more than a couple of days, call your credit card company or bank to confirm your billing address and account balances.

Your Car
  • Do not leave any personal information in your car.
  • If your car is broken into, report it to the police immediately.
  • When buying a new car from a private individual, make sure the title and registration match the name and address of the person selling the car.
  • Be cautious of a seller with no fixed address, place of employment, or phone number.

Your Computer
  • Do not keep computers online when not in use.  Either shut them off or physically disconnect them from Internet connection.
  • Use anti-virus software and a firewall, and keep them up to date.  Some phishing emails contain software that can harm your computer or track your activities on the Internet without your knowledge.
  • Be cautious about opening any attachment or downloading any files from emails you receive, regardless of who sent them.  These files can contain viruses or other software that can weaken your computer's security.
  • If you get an email or pop-up message that asks for personal or financial information, do not reply.  And don't click on the link in the message, either.

Your Credit Cards
  • Do not hand over your ATM/Debit Cards or Credit Cards to anyone.
  • Cancel all unused credit card accounts.  Even though you do not use them, their account numbers are recorded on your credit report.
  • Avoid paying by credit card if you think the business does not use adequate safeguards to protect your personal information.

Your Credit Report                                                                                Top
  • Check your credit reports from the three major credit bureaus, Equifax, Experian and TransUnion, at least twice a year and correct any inaccuracies.
  • Order a copy of your credit report.  An amendment to the federal Fair Credit Reporting Act requires each of the major nationwide consumer reporting companies to provide you with a free copy of your credit reports, at your request, once every 12 months.  To order your free annual report from one or all the national consumer reporting companies, visit www.annualcreditreport.com, call toll-free 877-322-8228, or complete the Annual Credit Report Request Form and mail it to: Annual Credit Report Request Service, P.O. Box 105281, Atlanta, GA 30348-5281.  You can print the form from ftc.gov/credit.  Do not contact the three nationwide consumer reporting companies individually; they provide free annual credit reports only through www.annualcreditreport.com
  • Under state law, consumers in Colorado, Georgia, Maine, Maryland, Massachusetts, New Jersey, and Vermont already have free access to their credit reports.

Your Financial Accounts                                                                                               Top
  • When you open new accounts, place passwords on them.
  • Add passwords to your credit card, bank and telephone accounts that are not the typical passwords, such as the last four digits of your Social Security number, your birth date, your mother's maiden name, your phone number, or a series of consecutive numbers.  If you are opening a new account that requests your mother's maiden name, use a password instead.

Your Home
  • Secure personal information in your home, especially if you have roommates, employ outside help, or are having work done.
  • If your house or car was broken into, report it to the police immediately.

Your Mail                                                                                              Top
  • Deposit your outgoing mail in post office collection boxes or at your local post office, rather than in an unsecured mailbox.  Promptly remove mail from your mailbox.
  • If you're planning to be away from home and can't pick up your mail, call the U.S. Postal Service at 1-800-275-8777 to request a vacation hold.  The Postal Service will hold your mail at your local post office until you can pick it up or are home to receive it.
  • When ordering new checks, pick them up from the bank instead of having them mailed to your home mailbox.
  • Remove your name from mailing lists by contacting the Direct Marketing Association at:
    Mail Preference Service
    Attention: Dept.9301235
    Direct Marketing Association
    P.O. Box 643
    Carmel, NY 10512
  • Opt out of receiving offers of credit in the mail by calling: 1-888-5-OPTOUT (1-888-567-8688) or through the following website: www.optoutprescreen.com.  The three nationwide consumer reporting companies use the same toll-free number to let consumers choose not to receive credit offers based on their lists.
  • Note: You will be asked to provide your Social Security number which the consumer reporting companies need to match you with your file.

Your Phone Offers                                                                                                           Top
  • Be cautious when responding to promotions.  Identity thieves may create phony promotional offers to get you to give them your personal information.
  • Be wary of anyone calling you to "confirm" personal or financial information.  Often, these are criminals trying to obtain those facts under the guise of "confirmation".
  • Stop receiving unsolicited calls.  You may do so by contacting the National Do Not Call Registry either by phone at 1-888-382-1222 or online at https://www.donotcall.gov/.  The registration is free of charge and is effective for five years.
  • Never give out personal information on the phone, through the mail, or on the Internet unless you've initiated the contact or you are sure you know who you're dealing with.  Identity thieves are clever, and have posed as representatives of banks, Internet service providers (ISPs), and even government agencies to get people to reveal their Social Security number, mother's maiden name, account numbers, and other identifying information.
  • Before you share any personal information, confirm that you are dealing with a legitimate organization.  Call the company back using a phone number from a statement or from the telephone book (not a phone number the person who is calling gives you).  You may check an organization's website by typing its URL in the address line, rather than cutting and pasting it.  Many companies post scam alerts when their name is used improperly. 

Your Social Security Number                                                               Top
  • Before providing identifying information, especially your Social Security number, ask if the information is required.  Give your Social Security number only when absolutely necessary and ask to use other types of identifiers.
  • Remove your Social Security number from any identification you carry, such as checks, a driver license or your health insurance card.  Both your health insurance company and the Department of Motor Vehicles will give you a new number if you request it.
  • If you ask, only the last four digits of your Social Security number will appear on your credit reports.

Your Trash                                                                                            Top
  • Treat your trash carefully.
  • To thwart an identity thief who may pick through your trash or recycling bins to capture your personal information, tear or shred your charge receipts, copies of credit applications, insurance forms, physician statements, checks and bank statements, expired charge cards that you're discarding, and credit offers you get in the mail.  Preferably use a crosscut shredder, which cuts paper into confetti like pieces instead of strips.

Your Wallet
  • Carry only one or two credit cards in your wallet.
  • Carry only the identification information that you'll actually need when you go out.
  • Do not carry your Social Security card in your wallet; leave it in a secure place.
  • If your purse or wallet was stolen, report it to the police immediately.

Your Workplace                                                                                   Top
  • Secure personal information in your workplace.  Keep your purse or wallet in a safe place at work; do the same with copies of administrative forms that have your sensitive personal information such as your paycheck.
  • Ask about information security procedures in your workplace or at businesses, doctor's offices or other institutions that collect your personally identifying information.
  • Find out who has access to your personal information and verify that records are kept in a secure location.  Find out if your information will be shared with anyone else.  If so, ask how your information can be kept confidential.
  • Ask about the disposal procedures for those records as well.

My Profile: Account Information
Change your Login Username, Password and/or update your personal contact information at any time - securely.
Protect your personal data.  Shred all documentation before discarding.  Be sure to use a cross-cut shredder.   Learn more
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